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following instructions refer to Shanghai eWay controllers, used on
several brands (for example Royal Beach and Starter). They may apply
to other treadmill controllers.
Error
E0 The safety key of the treadmill is
not in place
When
E0 is displayed, insert the security key in place. If it doesn’t
work, replace the key.
Error
E1 Failure to receive speed signal from
the sensor or the motor control board of the treadmill
Unscrew
and lift the motor housing carefully
1.
Check the condition of the cables and make sure that all connections
between the motor speed sensor, motor control board and console are
ok.
2.
Check that the speed sensor and the magnet are correctly aligned
(distance 2-3 mm) and that no metal parts have been attached to the
magnet (i.e. screws).
The
magnet is located on the front roller, near the motor belt.
3.
If the running belt moves and then the E1 code appears after 10
seconds, check and if necessary replace the speed sensor. Buy it on
www.partsfortreadmill.com
4.
If the treadmill belt does not move, check the motor control board
and the motor
E3
Error in the self-checking procedure of
the treadmill
1.
If the travel belt does not move, check the motor control board and
the motor
2.
Make sure all the wires between the motor control board and the
console are connected.
3.
Check that the speed sensor and the magnet are correctly aligned
(distance 2-3 mm) and that no metal parts have been attached to the
magnet (e.g. screws).
The
magnet is located on the front roller, near the motor belt.
3.
If the travel belt moves and then the E1 code appears after 10
seconds, check and if necessary replace the speed sensor
4.
If the travel belt does not move, check the motor control board and
the motor. You can have them tested or purchase new ones on
www.partsfortreadmill.com
Lack
of energy / the treadmill does not turn on
1.
Check that the circuit breaker has not been activated by switching
the treadmill switch on and off.
2.
Check the fuses (they are usually on the motor control board)
3.
Check the electrical socket (Insert some other equipment into the
socket to make sure it works properly)
4.
Check the electric cable (you may need to have it checked by an
electrician)
The
console is in error or does not turn on:
make
sure that the treadmill is connected to the mains, switch off and on
the main switch and
be
sure that the security key is well positioned. If the problem
persists, contact us for assistance.
The
belt does not stay in the middle of the treadmill when it is running:
At
first, check that the treadmill is positioned on a straight and level
surface, then refer to the instructions on the blog about how to
tighten and center the belt.
In the event of overheating, noise or if the motor
seems to be under stress, provide additional cleaning and
lubrication.
The
treadmill belt slides during use
after
a period of use, the belt may need to be stretched again. Refer to
the belt maintenance instructions presented on the blog
The
heart rate is wrong:
make
sure you have your hands well moistened. Make sure that all
connections on the back of the console are well connected and that
there are no damaged cables.
The
values shown on the display are not accurate.
all
values shown on the display are indicative and subject to
tolerances according to the class of the treadmill. The home
treadmill class is usually the HC class (domestic use) of the EN957
standard.
With
a zero inclination, the belt is still slightly inclined.
carry
out the self-control procedure as described in the blog. However, it
could remain a residual inclination of ± 1%.