Treadmill assistance | error codes and troubleshooting

Error codes are based on Carnielli Treadmill. Some other brands/models share the same or similar error codes.

Generic errors

Possible cause: Treadmill does not work

1) Reason: no connection to power supply.

Solution: plug into socket. Check socket.

2) Safety key is not inserted

Solution: insert safety key in the monitor

3) Reason: Signal circuit system is cut off

Solution: Check control panel and signal / data cable

4) Possible cause: burnt fuse

Solution: Change fuse

Belt does not run properly

1) Possible cause: belt is not adjusted

Solution: adjust belt – follow instructions provided on our blog

2) Possible cause: Belt too tight

Solution: adjust the belt – follow instructions provided on our blog

Belt is slipping

1) Possible cause: Belt is too loose

Solution: adjust the belt

Errors E1, E2, E3

Errors E1, E2, E3 possible causes are the motor-to-board or motor-sensor-control board connections.

In most cases it is a damaged sensor, a burnt engine (excessive absorption) or a faulty motor control board.

E1

a) possible cause: bad wire connection

solution: connect the wires again or replace wires / sensor

b) possible cause: faulty computer

solution: replace the computer

c) possible causes: faulty controller or motor

solution: replace the controller or the motor

E2

a) possible cause: the motor wires does not connect well with the controller

solution: check the connection, disconnect and connect again. Steps as in E1 above.

E3

Follow steps as in E1 above

Errors E5, E6

E5 identifies a current overload to the motor (so probably the motor is faulty)

E6 power problems at the console of the treadmill (therefore probable problems on the transformer of the engine board)

E5

a) possible cause: damaged motor

solution: replace the motor

E6

A) possible cause: damaged controller

Solution: replace the controller

Errors E7, E9

E7 identifies the lack of the security key

E9 problems with the inclination motor signal (probable failure on the inclination motor control)

E7

a) possible cause: the computer does not receive the signal from the safety key

solution: check if the safety key is inserted / replace it

b) possible cause: the computer is damaged

solution: repair / replace main computer

E9

a) possible cause: the controller could not check the signal from the incline motor (VR signal)

solution: check the VR wire and the connector, replace the incline motor

All parts available on www.partsfortreadmill.com