Contact us for
assistance and spare parts
We see in this
article a suggestion of our technicians for assistance on the Weslo
treadmills.
If
the user receives a small electric
discharge during operation of the treadmill, you
can try solving the problem in the following manner
• check the
nature of the "discharge”, i.e.
if it derives from static or other phenomena;
• if the
electric discharges are of an electrostatic nature, check the
environment in which the customer is running and with what types of
clothes he performs
the exercises. If necessary replace the
belt, because old
running belts may cause electrostatic discharges;
• if the
electric discharges are not of an electrostatic nature, check the
grounding system of the treadmill and all its components.
Check the integrity of the wiring and that there are no
components of the controller under tension
in direct contact with parts of the frame;
• check that
the customer's grounding system is up to standard;
• check the
pulse sensors, as in some cases the wires leaving the sensor touch
or are pinched to the frame (see figure). In this case isolate
the part where the contact occurs (see figure) and reposition the
hand-pulse (see figure)
• if, after careful checking of the connections and any replacement
of the belt or other parts, no appreciable results are obtained, the
cause may lie on the frame painting.
Contact us by
phone or e-mail for spare parts.
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